shifted
Log in I need staff

Every shift,covered

Shifted connects bars, restaurants, hotels, festivals and events with vetted hospitality workers. Venues choose who works. Workers choose when.

I need staff I want to work

Working now in Edinburgh, Glasgow, Dundee and St Andrews.

Trusted by Scotland's top operators

  • The Three Sisters
  • Terminal V
  • Kong
  • FLY Open Air
  • Òran Mór
  • Heineken
  • Golf Tavern
  • Doof in the Park
  • Wunderbar
  • HB

From city bars to festival fields

Follow @shifted.app

Three steps from gap in the rota to someone behind the bar

  1. Step 1 of 3

    Post your shift

    Set the role, date, hours and rate. You'll see the full cost, including our fixed hourly fee, before it goes live.

  2. Step 2 of 3

    Choose your worker

    Vetted workers apply. Check their experience and ratings, then accept the person you want.

  3. Step 3 of 3

    Rate and rebook

    After the shift, rate your worker and invite the good ones back next time.

Built for the Friday you didn't plan for

Post a shift in a couple of minutes, see who's applied, and pick the people you want. When someone's good, invite them back.

  • Cover the gaps

    Sickness, a busy weekend, a festival season. Post the shift and reach vetted workers nearby.

  • Choose who works

    Review every applicant's experience and ratings before you accept anyone.

  • Know the cost first

    One fixed fee per hour, from £2 depending on the role, shown before you book. Free to post, and you only pay when you assign a worker.

  • Hire the ones who fit

    Meet future team members on paid shifts. No permanent hire fee when you take someone on, except chefs.

Pay for the shift, not the overheads

An agency builds its costs into every hour you book. With Shifted you pay your worker's rate and one fixed fee, and you see the total before you confirm.

What you pay for with an agency compared with Shifted
CostTypical agencyShifted
Employer National InsuranceIncluded in your rateNo separate Shifted charge
Holiday payIncluded in your rateNo separate Shifted charge
Pension contributionsIncluded in your rateNo separate Shifted charge
PayrollIncluded in your rateNo separate Shifted charge
Recruitment costsIncluded in your rateNo separate Shifted charge
Permanent hire feeUsually chargedNone, except chefs
How the price is setA marked-up hourly ratePay plus a fixed fee of £2 to £6 an hour

This compares charges on your Shifted booking. It does not determine employment status or remove any legal duties that apply to your venue.

Worked example. Two bartenders on £12.71 an hour, 16 hours a week each.

Typical agency
£19.07/hr
Shifted
£16.71/hr
You keep, roughly
£3,919 a year

Assumes an agency charging 1.5 times pay and our £4 bartender fee, over 52 weeks. Your figures will depend on role, rate and hours. Ask us for a quote

Looking for shifts instead?

Pick shifts at Scotland's best bars, restaurants and festivals, and work when you want.

See Shifted for workers

The roles we staff

Every role in Scottish hospitality comes with its own rules. We know them, and we've built Shifted so you can see who holds what before you book. Next to each role is our fee per hour, on top of your worker's pay.

  • What the law asks for

    • Mandatory staff trainingStaff selling or serving alcohol must complete the required training before doing that work. This is at least two hours delivered by a personal licence holder or suitably qualified trainer. Keep the training record at the premises.
    • Personal Licence and SCPLHEvery licensed premises needs a premises manager with a Personal Licence. That means the Scottish Certificate for Personal Licence Holders, plus a refresher every five years. Need a supervisor to cover? Look for it on their profile.
    • Challenge 25An age verification policy is a mandatory licence condition in Scotland, and it's on whoever is serving. Follow your premises age verification policy and current Scottish guidance on acceptable proof of age, including passports, photocard driving licences and PASS cards.

    Workers can upload their staff training certificate and Personal Licence to their profile, so you can check them before you book.

  • What the law asks for

    • The 14 allergensThe Food Information (Scotland) Regulations 2014 require accurate information on the 14 regulated allergens for every dish. Servers are who guests ask, so brief them on where your allergen matrix lives and when to check with the pass.
    • Challenge 25 at the tableA glass of wine with dinner still counts as a sale. If a guest looks under 25, the ID check happens at the table, politely, before the drink lands.

    Workers can add their training certificates to their profile. Check them before you book, and brief anyone new on your menu.

  • What the law asks for

    • Safe sale of alcoholCheck the event licence conditions with the licence holder before booking staff. Confirm the training and supervision required for the work, including safe alcohol service and preventing underage sales.
    • Challenge 25An over-18 wristband gets them through the gate, not past the bar. Anyone who looks under 25 still gets ID'd, even in the headliner rush, and refusals go in the log for the licence holder.

    Workers can upload their staff training certificate to their profile, so you can check your crew before the gates open.

  • Kitchen porters£2/hr

    What the law asks for

    • REHIS Elementary Food HygieneFood hygiene law (Regulation (EC) No 852/2004, as it applies in Scotland) requires food handlers to be trained for the work they do. REHIS is the Scottish standard, with Intermediate Food Hygiene for supervisors and senior chefs.
    • CookSafeFood Standards Scotland's HACCP-based food safety system: cooking, cooling and hot-holding temperatures, and the records your environmental health officer will want to see. Worth asking about on any chef's first shift.
    • Natasha's LawSince 1 October 2021, food prepacked for direct sale needs a full ingredients label with allergens in bold. Packing grab-and-go? Whoever labels it needs to get it right.

    Chefs can upload their REHIS or equivalent food hygiene certificate to their profile, so you can check it before you book.

  • What the law asks for

    • COSHHThe Control of Substances Hazardous to Health Regulations 2002 cover the chemicals on every trolley: correct dilution, the right gloves, and never mixing bleach with acid-based cleaners.
    • Manual handlingThe Manual Handling Operations Regulations 1992 apply to linen, trolleys and turning mattresses. Safe lifting protects your worker and your insurance.

    Workers can add any housekeeping or COSHH training to their profile. Your site induction still covers your own products and kit.

We know these rules matter, so workers can upload their licences and certificates to their profile for you to view. You can list what you need when you post a shift, and every worker verifies their right to work in the app, in line with the Immigration, Asylum and Nationality Act 2006.

Checking certificates before you book is down to you as the licence holder or employer.

Festival season on the Cowgate is relentless. Shifted lets us scale the bar up for a weekend without carrying the headcount all year. The workers turn up ready, and we've kept several on our regular rota.

The Three SistersGeneral manager

A rugby weekend doubles our covers overnight. We post the shifts a week out, choose from vetted applicants, and the day runs like any other.

Murrayfield HotelOperations manager

Housekeeping cover used to mean a morning of phone calls. Now we post the shift the night before and someone reliable is on the floor by eight.

Grassmarket HotelFront office manager
Callum Leith holding the Scottish EDGE award
Callum LeithCo-founder and CTOStudied Business Information Technology at Edinburgh Napier. Pictured with the Scottish EDGE award.
Cian Smith
Cian SmithCo-founder and COOMaster's in Global Business from the University of Glasgow, after a degree in International Business at Heriot-Watt.

Built by people who've worked the shift

Before Shifted, we both worked at Three Sisters in Edinburgh. Callum ran the bar as a supervisor. Cian worked in digital marketing, later in a regional role.

We saw the same thing from both sides. Venues scrambling to fill a shift at short notice, and good people who wanted flexible work but had no simple way to find it.

We went from university friends and flatmates to business partners, and built the platform we wished we'd had. It's made in Scotland, for Scottish hospitality first.

  • First place, Scottish Young EDGE 2025£15,000 award
  • Heriot-Watt Global Innovation Challenge£5,000 award
  • Product Builder ProgrammePowered by Barclays Eagle Labs, delivered by Plexal

Straight answers

Something not covered? Email admin@shiftedapp.co.uk.

What does it cost?

You set the worker's hourly rate. Our fee sits on top, fixed per role for every hour worked: £2 an hour for housekeepers and kitchen porters, £4 for bartenders, front of house and festival crew, and £6 for chefs. It never changes with the day, the time or how last-minute the shift is. A bartender at £12.71 an hour costs you £16.71 an hour, all in.

Do I pay anything to sign up or post?

No. It's free to join and free to post, and you're only charged when you assign a worker. There's no sign-up fee, subscription, minimum spend or contract.

How are workers vetted?

Every worker's right to work in the UK is checked before their first shift. Workers can upload licences and food hygiene certificates for you to review. Set the evidence you need for your shift and check it before booking. Workers are rated after every shift, so you can see how they've done elsewhere before you choose.

How quickly can I fill a shift?

Most venues fill their first shift the same day. Post as far ahead or as last-minute as you need, and the fee stays the same.

What if I need to cancel?

Cancel free up to 48 hours before the shift starts. Workers need to give at least 48 hours' notice too, and late cancellations or no-shows can lead to suspension from Shifted.

Can I hire someone I meet through Shifted?

Yes, for free. If someone's a great fit, offer them a permanent role with no hire fee. This doesn't apply to chefs.

Who handles the worker's pay?

We do. Payment and paperwork are handled for every worker, and every cost is shown before you confirm a booking.

Can I book the same worker again?

Yes. When someone works a great shift, invite them back for future ones.

Where do you operate?

Edinburgh, Glasgow, Dundee and St Andrews, plus festivals and events across Scotland. Get in touch if you're further afield.

For venues I need staff Create your venue account and post your first shift. For workers I want to work See how Shifted works for workers, then download the app.

Prefer to talk first?

Tell us about your venue and the cover you need.

Email the team